Frequently Asked Questions

The trial period is 14 days. You will not be charged if you cancel before the 14 day trial concludes. If you cancel before the 14 days, you will not be billed.

5 day a week program, injury rehab templates, additional add-on programs, nutritional guidelines, and a community of first responders looking to improve their health and performance.

You must cancel through this website. We use TrainHeroic which is a 3rd party app. All billing is done through Effective Fitness. You must log-in to change your billing information:

https://www.effective.fitness/login

 

Here is a video walking you through the process:

https://www.youtube.com/watch?v=OhKrg7-JOuM

 

*Note when you cancel, you lose membership immediately, you do not get to keep the membership for the rest of the month.

We do not issue refunds.

What if I cancelled through TrainHeroic?

Upon signing up you are directed to a page telling you to cancel through our website, not TrainHeroic. 

You will also receive an email with your access code that also clearly states how to cancel.

Lastly, we post daily in the TrainHeroic app to remind you to contact us with any billing and account questions, not TrainHeroic.

Yes! Just complete the form attached and a coach will switch the program for you within 48 hours.

https://www.effective.fitness/switch-programs

 

Contact Us

How Can We Help You?

Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.