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Frequently Asked Questions

The trial period is 14 days. You will not be charged if you cancel before the 14 day trial concludes. If you cancel before the 14 days, you will not be billed.

5 day a week program, injury rehab templates, additional add-on programs, nutritional guidelines, and a community of first responders looking to improve their health and performance.

Yes! Log into your account, then select "Effective Fitness Training" from your library, then select "Primary Training  Programs" and then "How to add the Tactical Bodybuilding Program to your TrainHeroic App". 

There you will find your "Access Code" and a video explanation of how to add the TBB program to your app.

Click Here to update your "Billing Info" on file.

Log into your account, access the "Settings" page and find "Billing Info" in the top right corner.

You must complete the "Cancellation Form" through your account on this website.

Log in to your account here:

Once logged in, you should be on the "Library" screen, from there click "Effective Fitness Training", then click the "Manage Membership" tab in the top menu and follow the instructions.

When you cancel, you lose membership immediately, you do not get to keep the membership for the rest of the month.

*It takes 24 hours to process cancellations, if you cancel within 24 hours of when your subscription renews your card will be charged.

We do not issue refunds.

What if I cancelled through TrainHeroic?

Upon signing up you are directed to a page telling you to cancel through our website, not TrainHeroic. 

You will also receive an email with your access code that also clearly states how to cancel.

Lastly, we post daily in the TrainHeroic app to remind you to contact us with any billing and account questions, not TrainHeroic.


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